NHS treatment guide

NHS Treatment for Plantar Fasciitis

The NHS offers a range of treatments for plantar fasciitis depending on how long you have had the condition and whether home treatment has worked. Understanding what is available, how to access it and what to expect helps you navigate the system and get the right help faster.

What the NHS Offers for Plantar Fasciitis

TreatmentAvailable on NHSHow to AccessWhat to Expect
PhysiotherapyYes (free)GP referral or self-referralAssessment, personalised exercises, manual therapy and guided rehabilitation.
PodiatryYes in many areasGP referralFoot assessment, footwear advice, insole prescription and biomechanics review.
Prefabricated insolesYesVia podiatry or physioSlimflex or similar provided or advised; you can also buy the same products independently.
Shockwave therapy (ESWT)Some NHS TrustsSpecialist referralOffered after 3–6 months of failed conservative treatment.
Steroid injectionYes for severe casesGP or specialistShort-term relief — typically not until 3–6 months of conservative treatment has been tried.
Custom orthoticsLimitedVia NHS podiatryConsidered after off-the-shelf insoles have been trialled.
SurgeryLast resort onlyOrthopaedic specialistOnly if all other treatments have failed after extended conservative care.

How to Access NHS Physiotherapy for Plantar Fasciitis

Route 1

Via Your GP

  • Book a GP appointment and explain your symptoms and duration.
  • The GP will assess you and may refer you to NHS physiotherapy.
  • Waiting times vary from a few weeks to several months by area.
Route 2 — usually faster

Self-Referral

  • Many NHS Trusts allow self-referral without a GP appointment.
  • Search "NHS physiotherapy self-referral" and your local area.
  • Some Trusts use online referral forms — often the fastest route in.

While you wait for your appointment, start the home exercise programme immediately. NHS physiotherapy will recommend the same exercises — starting early speeds your recovery.

Seeing an NHS Podiatrist

What a podiatrist does

  • Assesses foot mechanics and gait.
  • Recommends or prescribes insoles.
  • Advises on footwear suitable for your foot type.
  • May prescribe custom orthotics if needed.

NHS podiatry availability varies significantly by area. Referral is usually through your GP. Private podiatry is widely available if NHS waiting times are long.

What to Do While Waiting for an NHS Appointment

1

Start the exercise programme immediately

Begin all 10 exercises today — do not wait for your appointment.

2

Begin daily foot taping

Use the low-dye taping technique each morning as part of the 6-week core programme.

3

Change your footwear and add insoles

Stop wearing unsupportive shoes immediately and add prefabricated insoles.

4

Download and use the free resources

Print the exercise sheet and treatment checklist from the downloads page.

NHS physiotherapists will be pleased if you have already started the exercises — it demonstrates engagement and may speed up your treatment.

Is Shockwave Therapy Available on the NHS?

ESWT (Extracorporeal Shockwave Therapy) is available at some NHS Trusts but not all.

Criteria: you must usually have tried conservative treatment for at least 3–6 months, with referral coming through a specialist.

If shockwave therapy is not available on the NHS in your area, it is widely available privately at sports medicine and physiotherapy clinics.

If You Cannot Wait for NHS Treatment

Private physiotherapy

£45–80 per session

Hands-on assessment, manual therapy and a personalised exercise plan within days rather than weeks.

When to consider: Consider if NHS physio wait is more than 6 weeks and pain is affecting work.

Private podiatry

£50–90 per session

Biomechanical assessment, gait analysis, footwear advice and insole prescription. Custom orthotics typically £150–400.

When to consider: Consider if NHS podiatry is unavailable locally or you need a faster biomechanical assessment.

Sports medicine clinic

£100–200 per appointment

Combined consultant, physio and podiatry input. May offer shockwave therapy and ultrasound-guided injections.

When to consider: Consider if conservative treatment has failed and you want shockwave or injection without a long NHS wait.

Frequently Asked Questions

Can I self-refer to NHS physiotherapy without seeing my GP?
Yes — most NHS Trusts in England now allow musculoskeletal self-referral. Search 'NHS physiotherapy self-referral' along with your local area, or check your GP practice website. Self-referral is usually faster than going via your GP.
How long will I wait for NHS physiotherapy?
Waiting times vary significantly by area, from a couple of weeks in some Trusts to several months in others. Self-referral routes are often faster than GP referrals. Use the waiting time to start your home programme.
Will I get shockwave therapy on the NHS?
ESWT is available at some NHS Trusts but not all. To qualify you usually need to have tried conservative treatment (exercises, taping, footwear, insoles) for at least 3–6 months. If unavailable in your area it is widely available privately.
Can the NHS prescribe me orthotics?
Yes — NHS podiatry can prescribe prefabricated insoles (such as Slimflex) and, in some cases, custom orthotics. Custom devices are usually only offered after off-the-shelf insoles have been tried.
What should I say to my GP about plantar fasciitis?
Be specific: describe the location of pain (under the heel), when it is worst (first steps in the morning), how long you have had it, and what you have already tried (exercises, footwear, insoles). Ask directly about referral to NHS physiotherapy or podiatry.
Free Home Treatment Checklist
PDF coming soon — check back shortly
Coming Soon

Clinical Sources

  • NHS.uk
  • NIHR Evidence — Best Practice Guide for Plantar Heel Pain (2021)
  • NICE Clinical Knowledge Summary — Plantar Fasciitis (2020)
  • Kingston and Richmond NHS Foundation Trust
  • University Hospitals Coventry and Warwickshire NHS
⚕️ This website provides general health information only. Always consult your GP, NHS physiotherapist or podiatrist for personal health guidance.